System Requirements

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Workstation Requirements

  • Minimum CPU: Pentium 4 1.6GHz
  • Minimum Memory: 256 MB above that needed by the Operating System (OS)
  • Workstation Operating Systems:
    • Windows XP®
    • Windows Vista® Business or Ultimate
    • Windows 7® Pro or Ultimate
    • The following are NOT supported operating systems: any Home, Media Center, or Tablet PC Edition
    • Internet Explorer® 64-bit is NOT supported
    • (Some 3rd Party Integrations may not be compatible with 64-bit Operating Systems. Please contact 3rd party vendors for compatibility concerns.)
  • Internet Explorer® 7.0 or higher
  • .NET Framework 3.5
  • MFC 9.0
  • Minimum Monitor Resolution: 800x600
  • Internet Access: Required on all workstations for updates, carrier downloads, web integration, email and support
  • CD or DVD Writer: Required on at least one workstation or the server for off premise storage and backups

Network Requirements

  • HawkSoft CMS requires a configured peer to peer or domain based (recommended) network (required for local installations only)
  • Wireless networks are NOT recommended or supported
  • A configured network must have a computer configured to act as the network server
  • Server Operating System:
    • Windows XP® Professional
    • Windows 2003® Server
    • Windows 2008® Server
    • Windows 2008® R2 Server
    • Windows Small Business Server® 2011 (Small Business Server cannot be used as a Terminal Server)
    • The following are NOT supported server operating systems: Windows Vista®, Windows 7®, and any Home, Media Center or Tablet PC Edition.
  • Server must have a network share that is configured to give all HawkSoft CMS users Full Control of the share (Note: Server operating systems cannot be configured using Simple File Sharing)
  • Server Hard Drive: Approximately 3GB per 1000 customers
  • A mapped network drive to the network share must be present on all workstations used to access HawkSoft CMS

Connecting Multiple Locations/Offices or Outside Users

Connections

  • HawkSoft Online™ (contact your sales representative for pricing)
  • Remote Desktop
  • Terminal Services
  • Citrix Metaframe

Speed

  • Minimum: 128kbps
  • Recommended: 256kbps or faster

Scanner Requirements

Recommended Models:

  • USB: Brother MFC Series
  • SCSI II or USB-2: CANON DR Series
  • Many scanners will work. Call to verify before purchasing

Interface

  • TWAIN Compliant Driver

Accounting

  • QuickBooks® Pro version 2003 or newer (HawkSoft CMS can transfer trust information to these versions of QuickBooks®); QuickBooks® must be purchased separately.

Microsoft Office Integration

  • Microsoft Office 2002, 2003, 2007 and 2010 Professional ("Microsoft Office Home", "Office Home and Student", and Trial editions are NOT supported); Microsoft Office must be purchased separately.

"I cannot begin to tell you how happy we are with the system. The tech support people at HawkSoft are very friendly and explained the system to our staff in terms they could all understand. It was a very short learning experience as it is such a simple system to learn. My employees loved it with in days."
- Sharron V., CA


"HawkSoft has improved our efficiency more than I could have imagined. The conversion was also so smooth, it was unbelievable. I would recommend HawkSoft to anyone."
- Benny B., WI