What is Real Time?
Real Time allows agents to get current information from the carrier into the management system— right now. With the advent of the Internet, this information was more readily available than in the past. However, navigating each carrier's website is cumbersome and time consuming. Real Time takes the availability of this data to the next step, and allows you to import this data directly into the management system with the click of a button.
For a list of real time integration options available with HawkSoft CMS, click here.
Benefits
- Service customers faster and more accurately by getting information directly from the carrier
- Process policy transactions directly from the client's file— policy/billing/claim inquiries, upload payments and quotes
- Use the same workflow for all companies
- No longer necessary to remember all those passwords
Transactions
Below is a list of transaction types and how they are implemented in HawkSoft CMS. View a complete list of available transactions by carrier on the carrier downloads page.
Policy / Billing / Claim Inquiries
- HawkLink™
- Direct Integration
Payment Upload
- HawkLink™
- Direct Integration
Quoting
- HawkLink™
- Comparative Rater Integration