HawkSoft, Inc.

HawkSoft, founded in 1995, is a family business whose objective is to provide user-friendly software and exceptional customer service in addition to a great work environment. Our goal is for our customers, employees and strategic partners to be successful. We are committed to quality, integrity and hard work while enjoying life. Your success is our success.


Customer Service Representative
Description:
HawkSoft, Inc. is looking for Customer Service Representatives to join the team.  Successful candidates will be trained to provide a variety of customer services to users of the HawkSoft Client Management System software.  Responsibilities will include responding to support calls or e-mails from users of the CMS program. Such assistance will be for various user needs that might include:

  • Training  users on the use of the CMS program and its features

  • Technical support of the CMS program and related third party software

  • Technical support of the installation and configuration of the CMS program on networked computers.

Skills Needed:
Excellent candidates for the Customer Service Representative position will pride themselves on their professionalism, should be outgoing, personable, and have the following skills and related work experience:

  • Customer Service Experience
  • Excellent Troubleshooting and Problem Solving Skills
  • Computer skills
  • Insurance Industry Experience
  • Call Center experience is a plus
  • Excellent Communication skills
  • Strong phone presence
  • Multi-Tasking skills
  • HawkSoft Client Management System experience is a strong plus

Rate of Pay: Based on experience - Full time position

How to Apply: Please send resume via email to jphillips@hawksoftinc.com, fax to (503)678-5079 or mail to HawkSoft, Inc., 22781 Airport Road NE, Aurora, OR 97002